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Summary

Healing Touch is a Plano based retailer specializing in high-end luxury massage chairs. We only carry high-quality global name brands such as Panasonics, Positive Posture, and Body Friend.

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing, and after-sales services)
  • Provide exceptional customer service
  • Build rapport with customers to build a base of referrals to establish customer network
  • Run POS terminals and checkout processes
  • Educate self and client on products, events, promotions, and service
  • Answer customers’ questions about the products
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services
  • Maintain clean store space
  • Maintain professional attire and appearance

Skills

  • 1+ years of luxury (high ticket item) sales experience
  • Understanding of the luxury retail sales process
  • Familiarity with consumer behavior principles
  • Basic math skills - numeric reasoning to include proficiency in adding, subtracting, multiplying, dividing, and calculating percentages.
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Exhibit a strong customer-centered focus and willingness to interact and cooperate with others.
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts & holidays
  • High school degree
  • BSc in Marketing or related field is a plus

Hour rate + Commission

Job Type: Part-time

Experience:

  • Sales: 1 year (Preferred)

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts

Work Location:

  • One location

Hours per week:

  • 20-29
  • 10-19
  • Less than 10

Pay frequency:

  • Every other week

Benefits:

  • Store Discount

Paid Training:

  • Yes

Management:

  • Store Manager

Shifts announced:

  • Weekly

Employees working per shift:

  • 5 or fewer

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Autonomous/Independent -- enjoys working with little direction

This Company Describes Its Culture as:

  • Outcome-oriented -- results-focused with strong performance culture
  • Team-oriented -- cooperative and collaborative
  • People-oriented -- supportive and fairness-focused

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Schedule:

  • Holidays required
  • Weekends required
  • Monday to Friday

Apply Online at INDEED.COM

 

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