by Tony Chai | Chief Editor | asiaindallas@gmail.com


aa.jpg

▲ American Airlines' Boeing 787-9 Dremlier.

 

American Airlines’ Asia Pacific Sales team recently invited Korean-American media outlets and provided a rare in-depth tour of the AA Control Center and the latest Boeing 787-9 Dreamliner.

 

The Boeing 787-9 Dreamliner currently flies from DFW Airport to such overseas destinations as Seoul(Incheon), Sao Paulo, Madrid, and Paris.

 

With recent addition of the Korean Sales unit, AA Asia Pacific Sales team expects the Boeing 787-9 Dreamliner to play an important role in attracting more customers who fly to those regions.

 

One feature that stands out the most is the premium economy section. American Airlines is the first airline to get rid of the first class section and provide economy, premium economy, and business seats.

 

For $500 to $600 more, customers can upgrade from economy to premium economy. Premium economy seats are much more roomier and equipped with high tech features. They also come with much higher quality of food and services than the regular economy.

 

Boeing 787-9 Dreamliner can board total 285 customers, with 30 in the business cabin and 255 in the main cabin, where the economy and premium economy sections are.

 

DSC_0211.JPG

▲ Senior Specialist Kevin Cho(left) and Asia Pacific Sales GM Steve Koo.

 

According to Steve Koo, who is the general manager of Asia Pacific Sales team, the decision to do away with the first class cabin is based on the current trend of the airline industry.

 

Corporate customers, who are the main target customers of the first class seats, can now fly private jets for about the same cost of commercial airliners’ first class seats. For example, a company may deposit $300,000 or so with a private jet provider and sign up for certain number of flights (50 flights, for example). The overall cost difference between the private jet and commercial airliner is minimal to none, said Koo during a media briefing after the tour last Tuesday, March 27th.

 

According to Koo, American Airlines is also making significant facility improvements at major airports, including DFW Airport. The Admirals Club at the DFW Airport is currently undergoing a major remodeling process.

 

Steve Koo believes the American Airlines’ large network of flights and its commitment to cultural awareness are two of the reasons why the airline outperforms its competitors.

 

“In terms of the network of flights and the number of airplanes, American Airlines is the largest carrier in the world” said Koo, who used to work at Asiana Airlines as a high level executive.

 

To give an idea of how large the network and the fleet size is, Koo compared American Airlines to Korean Air, which also provides direct flights from DFW to Seoul.


According to Koo, Korean Air owns about 130 airplanes while American Airlines boasts more than 1,500 airplanes.

 

“There are many advantages in being the largest carrier in the world, in terms of providing the highest quality services that the customers want” said Koo.

 

DSC_0193.JPG

▲ According to Steve Koo, AA has the world's largest network of flights.

 

Kevin Cho, who heads the Korean Sales unit, couldn’t agree more.

 

“We want our customers to feel as comfortable as possible during their flights. And especially for our Korean customers who fly to Seoul, we make sure that we have the best flight attendants on board to make them feel right at home” said Cho.

 

10 flight attendants serve on the Boeing 787-9 Dreamliner to Seoul, 3 of which are Korean-speakers.

 

According to Jennifer Eschberger, who is one of the Korean-American flight attendants for American Airlines, one Korean-American flight attendant serves the business cabin while the other two serve the main cabin.

 

DSC_0129.JPG

▲ Korean-American flight attendant Jennifer Eschberger(left) and Flight Serivce Manager Liam Rivera(center)

 

The tour of the AA Control Center was provided by John Molitor, who is one of the managers at the control center.


According to Molitor, the control center used to be in a tall tower, where the operators had a clear view of terminals. But now it’s completely virtual – it operates out of a huge room, with walls of high tech TV monitors and computer screens.


The control tower monitors AA flights at terminals A, B, C, and D. American Airlines operates approximately 800 daily departures out of DFW Airport. 


Some of the functions of the AA Control Center include △ managing aircraft movement on the ramp areas △ evaluating weather, schedules and gate optimization to support on-time departures △ coordinating everyone who touches a flight from arrival at the gate to pushback, including American Airlines team members and contractors who handle things like cleaning, fueling and catering.

 

Fore more information on American Airlines’ flights and services, check out their website at ww.aa.com.

 

DSC_0179.JPG

▲ AA Control Center is completely virtual.

 

DSC_0185.JPG

▲ John Molitor(right) is one of the managers at the AA Control Center.

 

IMG_2451.JPG


  1. Tere Correa, Anna Lepetri Won 2018 K-POP World Festival Dallas

    Tere Correa and Anna Lepetri became the winners of the 2018 K-POP World Festival Dallas. The event was held Saturday, June 23 at ELI Concert Hall in Carrollton. 17 teams were selected through video screening to appear on the main stage. 7 te...
    Date2018.07.06 ByAsiaInDallas Views57
    Read More
  2. Can the South Korean World Cup Team Advance to the Next Round?

    Will the South Korean World Cup national team beat the odds against Germany? That’s the question on every Korean-American’s mind before the final Group F match against Germany Wednesday June 27th at 9:00AM local time. Korean-Amer...
    Date2018.06.26 ByAsiaInDallas Views46
    Read More
  3. Carrollton Councilwoman Frances Cruz Pays Respect to the Korean War Veterans

    by Tony Chai | Chief Editor | asiaindallas@gmail.com ▲ Nine Korean War veterans were honored with appreciation plaque by the Korean Society of Dallas. Carrollton city councilwoman Frances Cruz attended a ceremony to mark the 68th anniversary...
    Date2018.06.25 ByAsiaInDallas Views212
    Read More
  4. Seven Children of Carrollton Police/Fire Department Awarded Scholarship

    The Korean Society of Dallas and the Dallas Korean-American Chamber of Commerce co-hosted the 3rd annual Carrollton Police/Fire Department Appreciation Luncheon and Scholarship Award. Total of seven children of the Carrollton Police/Fire De...
    Date2018.06.21 ByAsiaInDallas Views11
    Read More
  5. Greater Dallas Korean American Chamber of Commerce Holds Its 10th DPD Scholarship Luncheon

    by Tony Chai | Chief Editor | Asiaindallas@gmail.com ▲ 10 DPD children received $1,000 scholarship each at the 10th annual GDKACC event. The Greater Dallas Korean American Chamber of Commerce held its 10th annual ‘Dallas Police Departm...
    Date2018.06.14 ByAsiaInDallas Views83
    Read More
  6. Korean-American Community in Shock after Murder-Suicide in Rockwall

    ▲ 42-year-old Hyun Seop Lee(right) shot 39-year-old Yoon "Debbie" Kim(left) with a handgun and then started the fire before he shot himself. Korean-American community of Dallas is in shock after a married couple were found dead inside their...
    Date2018.05.08 ByAsiaInDallas Views399
    Read More
  7. Boeing 787-9 Dreamliner, the Newest Addition to American Airlines’ DFW-Seoul Route

    by Tony Chai | Chief Editor | asiaindallas@gmail.com ▲ American Airlines' Boeing 787-9 Dremlier. American Airlines’ Asia Pacific Sales team recently invited Korean-American media outlets and provided a rare in-depth tour of the AA ...
    Date2018.03.30 ByAsiaInDallas Views474
    Read More
  8. Global Harvest Church Hoists Softball Championship Trophy

    by Tony Chai | Chief Editor | asiaindallas@gmail.com ▲2018 Softball Tournament of the Korean-American Churches of Dallas was held Saturday March 24th at the McInnish Sports Complex in Carrollton. Global Harvest Church won the 2018 Softball T...
    Date2018.03.29 ByAsiaInDallas Views44
    Read More
  9. AREAA DFW to Host Cross Border Investment Seminar, Thursday March 29

    Tony Chai | Chief Editor | asiaindallas@gmail.com Asian Real Estate Association of America(AREAA) DFW Chapter is hosting Cross Border Investment seminar in partnership with EastWest Bank. As part of its community outreach efforts, East West ...
    Date2018.03.22 ByAsiaInDallas Views58
    Read More
  10. Dallas Korean Trade Association Ready for Its First ‘Volunteer In Patrol’ Outing

    By Tony Chai | Chief Editor | asiaindallas@gmail.com ▲ Grace Moon of Dallas Korea Trade Association is serving the Sura lunch boxes to Korean-American Seniors. Several members of the Dallas Korean Trade Association(DKTA) visited the Korean S...
    Date2018.03.20 ByAsiaInDallas Views194
    Read More
  11. Greater Dallas Korean School to Host 2018 Summer Camp at Ewha Woman’s University in Seoul

    by Tony Chai | Chief Editor | asiaindallas@gmail.com ▲ GDKS Board Chairman Ken Kim(left) and GDKS Planning Committee Chairwoman Jiyoon Yoon talked about the details of 2018 GDKS Summer Camp during a press conference held at The Beanyard Coff...
    Date2018.03.15 ByAsiaInDallas Views2608
    Read More
  12. Crow Collection of Asian Art to Change its Name to Crow Museum of Asian Art

    Andy Tran | Asian In Dallas | asiaindallas@gmail.com The Crow Collection of Asian Art is changing its name to Crow Museum of Asian Art. According to Deborah Fleck of Dallas Morning News, the Crow Collection of Asian Art is changing its name ...
    Date2017.11.14 ByAsiaInDallas Views242
    Read More
  13. Chinese Restaurant in Plano Investigated for Illegal Sale of Shark Fin Soup

    By Meredith Yeomans | NBC DFW △ Shark Fin Soup, picture not specific to the article. Texas Game Wardens are investigating two Plano businesses for illegal possession of shark fins. The wardens were asked to visit several restaurants in North...
    Date2017.10.28 ByAsiaInDallas Views1222
    Read More
  14. In the Heart of America, K-Pop Thrives

    by STEPHANY BAI | NBC ASIAN AMERICA DALLAS — Joey Abonzo was working as an optician in Dallas when he was first introduced to Korean pop music, also known as K-pop, in 2012. He had been going through what he called “pretty dark t...
    Date2017.10.21 ByAsiaInDallas Views154
    Read More
  15. Texas Governor Recognizes DFW SAFF as "Most Innovative Small Business of 2017"

    The Dallas/Fort Worth South Asian Film Festival (DFW SAFF), created by New York and Dallas-based arts and entertainment company JINGO Media, was honored at the Texas Governor's Small Business Forum with the "Most Innovative Small Busines...
    Date2017.10.11 ByAsiaInDallas Views110
    Read More
  16. Richardson's China Town keeping up with North Texas' Asian retail influx

    Maria Halkias | The Dallas Morning News | June 17, 2017 ▲ China Town in Richardson, TX It's the year of the Asian grocery store in North Texas. The latest to enter the market is the Good Fortune Supermarket in the China Town shopping cen...
    Date2017.06.19 ByAsiaInDallas Views496
    Read More
  17. Yekwon Sunwoo of South Korea wins the Cliburn Piano Competition

    Scott Cantrell | Dallas Morning News | June 11, 2017 Before Yekwon Sunwoo was announced as gold medalist of the Van Cliburn International Piano Competition on Saturday evening, several of us Cliburn veterans remarked that it was much harder ...
    Date2017.06.12 ByAsiaInDallas Views442
    Read More
  18. 11 Asian Pianists Advance to Quarterfinal in Van Cliburn International Piano Competition

    by Andy Tran | Chief Editor | asianindallas@gmail.com 11 Asian pianists advanced to the quarterfinal round in the 2017 Van Cliburn International Piano Competition in Fort Worth. The Van Cliburn International Piano Competition on Sunday eveni...
    Date2017.05.28 ByAsiaInDallas Views458
    Read More
  19. Woman caught hiding dozens of edible bird nests in luggage at DFW Airport

    ▲ A passenger traveling to DFW International Airport from Vietnam had 63 pieces of bird's nest in her luggage. (U.S. Customs and Border Protection) Authorities searching a passenger's luggage at DFW International Airport found a for...
    Date2017.05.23 ByAsiaInDallas Views768
    Read More
  20. Asian-American Female Buying Power Influences Rapidly Growing: Nielsen Report

    by AGNES CONSTANTE | NBC News Asian America | MAY 8, 2017 A new report from Nielsen has found that Asian-American and Pacific Islander (AAPI) buying power and influence is experiencing "rapid" expansion and is only expected to continue to gr...
    Date2017.05.19 ByAsiaInDallas Views262
    Read More
List
Board Pagination Prev 1 2 3 Next
/ 3
CLOSE